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What we do

We believe that no one should have to live in financial hardship. So if you’re struggling financially or you’re worried about money, we’re here for you.


Working to help you directly

Explore our website to use a number of easy-to-use tools and visit our information pages. They’re designed so you can quickly work out where you might get help.

  • Use our Benefits Calculator to find out what welfare benefits, tax credits and other support you may be entitled to based on your situation 

  • Use our Grant Search to find out if you may be eligible for financial help or support from a charitable fund. 

  • Make it personal to you by registering for a ‘My Turn2us’ account which allows you to make confidential enquiries and applications directly to grant–giving charities.

Charitable grants

Use our Grants Search, which will allow you to look through  charitable funds across the country, to find out if you might be eligible for support. We also give direct help through a range of funds administered directly by the charity including the Elizabeth Finn Fund, the Edinburgh Trust and the Turn2us Response Fund.

Working together

If you’re someone who provides support to others, find out how we can work together.


If you are an intermediary – one of the thousands of advisers, welfare officers, support workers and volunteer home visitors who have regular face-to-face contact with people in financial need – we can help you find the right resources to support the people you are working with. You can also store individuals’ details and applications in your confidential and secure Turn2us intermediary account, enabling you to access and update information as you need to.

Read our Intermediaries User Guide for more information about Turn2us intermediary accounts and the services we offer you.

We also work in partnership with many organisations to develop projects and services involving intermediaries.

Charitable funds

If you’re a charity that awards grants, you can use our service to help you get through to those in need, especially those who are hard to reach. Our flexible system allows you to tailor your charity’s details and update them to suit your needs.

Enquiries and applications can be accepted online or directly through the Turn2us website. You can also access lists of everyone who has applied to you via Turn2us and check the current status of any requests for help.

See our Charities/Providers User Guide for more information on Turn2us charitable funds accounts and the services we offer you.

Turn2us helpline

Not everyone has access to the internet so our support is also available through our free Turn2us helpline on 0808 802 2000 9 am - 5:30 pm, Monday – Friday. Our team can help you access all the support found on our website. Calls are free from landlines and major mobile network providers. Please check with your provider before calling. We are a member of The Helplines Partnership.

Turn2us is a trading name for Elizabeth Finn Care. Elizabeth Finn Care is a charity registered in England and Wales No: 207812; and in Scotland No: SC040987.