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Archived pages - What are my options?

What are my options?

If you think an Employment and Support Allowance (ESA) decision is wrong, either because you have been refused ESA or have not been put in the support group, you may be able to:

  • Ask for an explanation

  • Have the decision looked at again

  • Appeal against the decision

This guide takes you through these options.

Applies to: Northern Ireland

The appeals process is different in Northern Ireland as the Welfare Reform Bill has not been passed yet.  It is unclear when changes will happen in Northern Ireland. The old appeal rules still apply which means that you have the right to go direct to the appeal stage. You can ask for a reconsideration, but it is optional.

Advice: If you need advice about a benefits or tax credits decision, you should contact a benefits adviser. You can use our Find an Adviser tool (link opens in a new window) to find a local one.

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