You are now leaving the Turn2us site. Turn2us is not responsible for content on third party sites.


Cold Weather Payment

A Cold Weather Payment is money to help with fuel costs during periods of very cold weather. The period of cold weather must cover seven consecutive days, between 1 November and 31 March, when the average temperature must be zero degrees Celsius or below.

1. What is a Cold Weather Payment?

A Cold Weather Payment is money to help with fuel costs during periods of very cold weather.

The period of cold weather must cover seven consecutive days, between 1 November and 31 March, when the average temperature must be zero degrees Celsius or below.

Applies to: England, Wales, Scotland and Northern Ireland

Age rules: There are no specific age rules

Type of benefit: Means tested

Taxable: No

Administered by: JobCentre Plus
 

2. Can I get a Cold Weather Payment?

You might qualify for a Cold Weather Payment if you are claiming Pension Credit and do not live in a care home.

You may also be able to get a Cold Weather Payment if you do not live in a care home and are claiming Income Support, Income-related Employment and Support Allowance or Income-based Jobseeker's Allowance or Universal Credit as long as one of these statements also applies to you:

  • You get an extra amount in your benefit (a premium) for having a disability or for being over state pension age
  • You have a child under five
  • You have a child and you get Child Tax Credit with an extra amount for their disability

 

3. How much Cold Weather Payment will I get?

You will receive £25.00 for each seven day period of very cold weather between 1 November and 31 March.

How will I be paid a Cold Weather Payment?

A Cold Weather Payment will be paid directly into your Bank, Building Society or Post Office account or by Simple Payment if you are unable to open or manage one of these or a similar account.

After each period of very cold weather in your area, you should get a payment within 14 working days.

Cold Weather Payment and other benefits

A Cold Weather Payment does not affect any other benefits or tax credits.

4. How do I claim a Cold Weather Payment?

If you qualify for a Cold Weather Payment, you will automatically be sent the money. You do not need to make a claim.

Tell your Pension Centre or Jobcentre Plus office if you think you should have received a Cold Weather Payment but you have not had one.
 

5. How do I challenge a Cold Weather Payment decision?

If you disagree with the decision made on your claim you can usually  ask for it to be looked at again known as a 'mandatory reconsideration' . If you still disagree with the further decision you can then appeal to an independent tribunal.

The time limits are strict, you will usually be given one month to dispute a decision, so it is important to seek advice and act quickly.

See our guide to challenging decisions which includes the different process for challenging decisions in Northern Ireland: Challenging Department of Work and Pensions Benefit Decisions