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Your Situation
Back Your Situation
In this section you will find information about benefits and grants relevant to your situation.
Get Support
Back Get Support
In this section, you will find the Benefits Calculator; Grants Search; details about Turn2us' direct grant-giving funds; and links to other sources of information and help.
Support Us
Back Support Us
In this section you will find information on how you can get involved with supporting Turn2us and the work we do.
Working With Us
Back Working With Us
In this section you will find information aimed at charity fund providers and those working with people in financial need.
About Us
Back About Us
Turn2us helps people in financial need gain access to welfare benefits, charitable grants and other financial help – online, by phone and face to face through our partner organisations.
My Turn2us

Complaints about your claim - What might happen as a result of my complaint?

Find out more about Complaints about your claim.

What might happen as a result of my complaint?

If you make a complaint, it may result in:

An explanation of how the problem occurred
A promise that the problem will be put right, if this is possible
A change in procedure to help other people in the future, and could help you if you have to use the same office again
Financial compensation,which is only available in some circumstances.

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If you would like to tell us more please visit our contact page

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Find out what means-tested benefits you might be entitled to, including tax credits.

Use the Benefits Calculator

Search our database of grant-giving organisations

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