You are now leaving the Turn2us site. Turn2us is not responsible for content on third party sites.



Employment and Support Allowance (ESA) - How do I claim Employment and Support Allowance (ESA)?

Employment and Support Allowance is money for people who have limited capability for work because of their sickness or disability but do not get Statutory Sick Pay. There are two types: income-related Employment and Support Allowance and contributory Employment and Support Allowance

How do I claim Employment and Support Allowance (ESA)?

New style ESA

To claim New Style ESA, you first need to fill out a claim form. You can download the claim form from the Gov.UK website.

If you can't download and print out a form, you can call: 0800 328 5644  (Textphone: 0800 328 1344) and ask for a form to be posted for you. The helpline can also arrange for the form to be sent to you in an accessible format.

After you have completed your form, you will need to phone and book an appointment at your local Jobcentre to submit your form. Telephone: 0800 328 5644 Textphone: 0800 328 1344

When you go to your appointment, you should take:

  • Your completed claim form
  • A fit note (sometimes called a sick note)
  • Proof of your identity and address
  • Evidence of any pensions and health insurance payments you get.

Income related Employment and Support Allowance (ESA)

If you are claiming income-related ESA because you're already getting contribution based ESA, you should call 0800 169 0350 to make your claim. You will need to explain that you are already getting contribution-based ESA and that you started getting it before your local Jobcentre started accepting Universal Credit full service claims.

If you are claiming income-related ESA because you are getting a Severe Disability Premium, you should call:

  • England, Scotland and Wales: 0800 169 0350 
  • Northern Ireland: 0800 587 1377 (Textphone: 0800 328 3419)

You will need to explain that you get a Severe Disability Premium and so cannot claim Universal Credit.

What documents will I need to claim Employment and Support Allowance?

You should give your national insurance number. If you do not have a national insurance number, send in the claim form anyway to save delays. You may also be asked for proof of your identity, such as a birth certificate, passport or driving licence.

When will my Employment and Support Allowance claim begin?

Employment and Support Allowance can be backdated for up to three months before the date of claim if you would have been entitled to it earlier. For example, if you had a health condition that meant you were unable to work. You will be asked to provide a medical certificate to show this. It does not matter why your claim is late. Request backdating when you make your claim.

Anything wrong with this page?

Tell us the problem

Please enter your name
Please enter a valid email address
Please enter what you were doing
Please enter what you'd like to report
Please enter the security code shown
Close

Thank you

If you would like to tell us more please visit our contact page

Close

Check benefit entitlement

Find out what means-tested benefits you might be entitled to, including tax credits.

Use the Benefits Calculator

Search for a grant

Look for funds that might be able to give you a grant and/or other types of help.

Use the Grants Search tool