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Funeral Payment - How do I claim a Funeral Payment?

A Funeral Payment is to help with funeral costs that you are responsible for if you’re on a low income and need help to pay for a funeral you’re arranging. How much you get depends on your circumstances and if you qualify.

How do I claim a Funeral Payment?

You must claim a Funeral Payment within six months of the funeral taking place.

England and Wales

Telephone Claim

DWP Bereavement Service:
Tel: 0800 731 0469
Textphone: 0800 731 0464
Tel: 0800 731 0453 (Welsh)
Textphone: 0800 731 0456 (Welsh).

Paper Claim

Download a claim form from the Gov.UK website (link opens in new window)

Telephone Jobcentre Plus for a claim form:

Telephone: 0800 055 6688
Textphone: 0800 023 4888
Welsh language line: 0800 012 1888

Northern Ireland

Telephone Claim

Northern Ireland Bereavement Service: 0800 085 2463.

Paper Claim

Download a claim form from the website (link opens in a new window).

Phone your local Social Security/Jobs and Benefits Office for a claim form (link opens in a new window)

What documents will I need to claim a Funeral Payment?

You must send the following documents to support your claim:

  • The funeral director’s final bill, or the bill/receipts for the necessary funeral costs if a funeral director wasn’t used

  • The bill or receipt for any other funeral related costs being claimed for

  • A copy of the funeral plan, funeral bond, or other such prepaid arrangement if one exists and any letter from the plan provider about the amount to be repaid

  • The final statement for the bank or similar account of the person who has died

  • If you qualify on the basis of Housing Benefit entitlement you will need to send the letter from the council showing you are entitled to this

If you do not have any of this evidence, you should not delay claiming.


Updated: November 2018

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