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Tax Credits Overpayments - What should I do if I think that I am being overpaid?

A tax credit overpayment can happen if: - you give incorrect or incomplete information when making or renewing a claim - you fail to notify a change of circumstance - you don’t report significant increases in income - you don’t renew your tax credits on time - HM Revenue and Customs (HMRC) make an error. This guide explain more about them and what to do if you think you have been overpaid.

What should I do if I think that I am being overpaid?

All overpayments of tax credits are legally recoverable no matter how they were caused; so make sure you take steps to correct your award. However, in some cases you may be able to ask HMRC not to recover the money.

You should:

Check whether your award is correct. You can use the Turn2us Benefits Calculator to get an estimate of of your tax credits entitlement
Get advice from a benefits adviser. You can use our Find an Adviser tool to find a local one.
Telephone the Tax Credit Helpline (link opens in a new window) to report any mistakes in your award.

Reviewed: August 2017

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