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How do I make an enquiry or an application to a charitable fund? - Enquiring/Applying to a charitable fund: Frequently asked questions

Once you have found charitable funds that may be able to assist you, the next step is to apply to them for help. This guide explains the steps involved.

Enquiring/Applying to a charitable fund: Frequently asked questions

In this section, we provide answers to the most frequently asked questions about charitable grants and the Turn2us Grants Search.

  1. How many online enquiries can I have?

  2. How quickly will the charitable fund reply?

  3. If a charitable fund accepts my enquiry, does that mean I'll get a grant?

  4. If I am successful, how will my grant be paid?

  5. Will I have to provide proof of my identity?

  6. Will I be asked to provide details of my financial circumstances?

  7. What do I do if my application for a grant is refused?

1. How many online enquiries can I have?

Each person who registers to use Turn2us’s services can have three active enquiries at any one time. If a charity is unable to help you, your 'My Turn2us' account will be updated when they send the reply. This then allows you to send a fresh enquiry to another organisation.

2. How quickly will the charitable fund reply?

Charitable funds try to reply as quickly as possible to applicants. However, how long the grant application process takes depends on:

  • The resources they have available, in terms of staff and funding

  • What procedures they use to assess your application

  • The necessary checks they need to make in order to consider your request for help. Some charitable funds use committees to assess applications. How frequently these meet will vary - they may meet once a month or less frequently. Others have caseworkers or other support staff who assess the applications and, in some cases, make home visits to applicants.

Make sure you complete the enquiry and application forms fully and provide as much information as possible to support your case. If details that they have asked you for are missing or you do not supply documents they have asked for, this will delay the process.

3. If a charitable fund accepts my initial enquiry, does that mean I'll get a grant?

No. This means that, based on the information you have provided on your enquiry form, the charitable fund thinks they may be able to help you. They will then progress your enquiry to the more formal application stage where they will assess your needs and eligibility for a grant in more detail and decide whether or not they can help you.

The charitable fund should be able to advise you how long their application process usually takes.

4. If I am successful, how will my grant be paid?

This will depend on the charitable fund awarding the grant.

You may be paid by cheque or through a direct bank transfer using a system likes the Bankers Automated Clearing System (BACS).

Some charities won't pay the grant directly to the person requiring help but to an intermediary organisation involved in their care.

Some charities give grants as 'gifts in kind'. This means that they would buy certain items, such as furniture, telephones, televisions or disability equipment on behalf of their beneficiaries – especially if they can get a better price because they are a charity or through buying in bulk.

Sometimes, items such as disability equipment are given as a loan (free of charge or at a low rental cost) rather than as a gift.

The charitable fund will advise you further.

5. Will I have to provide proof of my identity?

If an organisation decides to help you, they will ask you to provide proof of your identity before they release money or items they plan to give you.

6. Will I be asked to provide details of my financial circumstances?

As part of the application process, charities will ask you for a range of documents as evidence of your eligibility for help and your situation. This usually includes bank statements.

6. What do I do if my application for a grant is refused?

There is no 'entitlement' to charitable grants, which are given at the discretion of each charitable fund.

Unfortunately, your application to a charitable fund may be refused. The fund should give you a reason when replying to you to tell you that they cannot help you.

This may be because:

  • You don't meet the qualifying rules

  • The charity does not provide grants for the type of help you want

  • You have too much income and/or capital to be eligible for support

  • For some other reason that is specific to the charitable fund you have applied for.

The charity may suggest other sources of help for you to try.

You can also use the Turn2us Grants Search to search for other charitable funds that may be able to help you, depending on your personal circumstances, background and need.

Unfortunately, in some cases, you may not qualify for help from any organisation listed on our database.

Last updated: August 2018

 

 

 

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