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Turn2us Charities/Providers User Guide - Introduction to Turn2us

Turn2us Guide to the Turn2us Grants Search and charities' account, aimed at charitable funds

Introduction to Turn2us

The Turn2us Grants Search database contains details of over 1,500 charitable funds that give grants as well as other support to individuals who may:

  • Be in financial need and have welfare needs

  • Be on a low income and require help with the costs associated with education and training courses.

As well as contact information for each charitable fund, our Grants Search contains the following information on each fund:

  • What it is called

  • Who it helps

  • What help it gives

  • Eligibility criteria (qualifying rules) 

  • Whether enquiries can be made by individuals or intermediaries

  • How to apply

  • Whether the fund accepts online enquiries through the Turn2us website.

We can tag your profile to match your eligibility criteria, including age, gender, location, occupation, health conditions, religion and/or nationality. This helps to narrow down the search to match the person's background and circumstances to funds that may be able to help them. It also means that you should only get enquiries from people that match your qualifying rules.

Where a charity has chosen to include our online enquiry feature, users can also make enquiries directly to the charity through Turn2us.

The Turn2us Grants Search and charities/not-for-profit organisations

Our Grants Search makes it easier for charitable funds to:

  • Access people in financial need who might be eligible for their help and who may be hard to reach by other means

  • Receive enquiries and applications which better match their eligibility criteria, saving time and resources

  • Manage online enquiries through Turn2us

  • Find other funds that may be able to share the cost of expensive items for individuals they are helping.

Every charitable fund listed in the database has its own ‘My Turn2us’ account through which it can access and reply to grant enquiries made by individuals and intermediaries.


Using the Grants Search

What is a grant?

Grant-giving charities (also known as 'charitable funds') give financial help in the form of a grant to people in need.

This may be a sum of money, given as a gift or award, and it doesn't have to be paid back. Grants can be given as money, products or services. Some charities offer advice, information and support alongside financial grants. Check their website or contact them to find out more.

In most cases, charitable funds have been set up to help people in need who have something in common. To qualify for a grant, you will need to meet the eligibility rules for that grant. 

Who can use the Grants Search?

The Turn2us Grants Search contains information on charitable funds that may help:

  • UK citizens living in the UK
  • Citizens of other countries living in the UK
  • UK citizens living abroad
  • Students who are UK citizens or normally resident in the UK
  • Students from other countries wanting to study in the UK.
Isle of Man and Channel Islands

The Isle of Man and the Channel Islands are not part of the UK and have their own governments, benefits system and charity registration schemes.

Although our Grants Search does not list charities that specifically help people in the Isle of Man or the Channel Islands, many national charities, such as occupational and health related funds, may help people who live in these territories. Contact any funds you find that seem to match your background, needs and circumstances for more information.

Our Find an Adviser tool includes information on advisory organisations for the Isle of Man and the Channel Islands. These may be able to provide you with more information about local organisations.

How do I use the Grants Search?

The first part of the Grants Search asks you to put in key information:

  • Location - Funds in your local area will appear followed by national funds
  • Gender – Some funds only help men or women
  • Age – Some funds help a certain age group

The results will show funds that match where you live, your age and your gender. 

There are some funds that only give grants based on specific eligibility criteria, such as what you do for a living (or did in the past), or if you are suffering from a particular illness. The best way to get these type of funds to show in your results, choose from the occupation, health, religion or nationality categories at the top of the results page.  

Charities have very strict grant-giving rules, so make sure you definitely meet their eligibility criteria before you apply. If you don't meet their criteria then they won't be able to help you.

IMPORTANT TIP: It's worth searching for yourself, your partner or the child/adult you're caring for - you may get different results.

What information will I need to apply for a grant?


  • Personal details like date of birth and address
  • Work history and proof of occupation
  • Reason you are applying for help
  • Details of your income: from benefits including Carer's Allowance, Tax Credits, earnings from employment, State Retirement Pension, occupational pensions and any other sources
  • Details of your savings, investments and other capital. You may need to provide bank statements
  • Details of rent or mortgage payments
  • How much your annual Council Tax bill is and whether you get any help with it


How do I apply for a grant?

Each charitable fund will have their own enquiry and application process that people will need to follow.

However, in most cases there are usually two stages:

STAGE 1: Making an enquiry to the charitable fund.

There are three main ways that funds accept enquiries:

  1. Online through Turn2us - this is only possible when you see an 'enquire online' button on a fund listed on the Grants Search
  2. By applying to them directly using their contact information 
  3. Via an intermediary or support worker working with people in financial need

STAGE 2: Submitting a formal application for help.

If you need help filling in the forms, check any guidance the charity has given you. You could also check on the charity's website to see if there is any information on how to fill in the forms. There should also be information about the documents you need to include or refer to, such as bank statements.

More FAQs about grants

Are you from a charity on the Grants Search?

If you need to update information about your charity, please contact us.

Email the Grants Search team