You are now leaving the Turn2us site. Turn2us is not responsible for content on third party sites.



Turn2us Intermediaries User Guide - Key features of intermediary accounts

Key features of intermediary accounts

There are certain features for intermediaries on the Turn2us website that are only available if you have a ‘My Turn2us’ intermediaries account.

Benefits

Breakdowns

Access a simple breakdown of how each benefit entitlement in the results page was calculated.

Better off calculations

Save up to three versions of a calculation against each client so you can carry out 'better-off' or 'change of circumstance' calculations and compare the results.

Results dashboard

Filter the results dashboard to view total benefit entitlement found for all clients over a set period of time.

Export advanced reports

View advanced reporting features and the ability to export reports for analysis.

Turn2us Grants Search

Some charitable funds on the Turn2us Grants Search database can only be accessed via an application from an intermediary. These funds do not appear on the public part of the Grants Search. However, intermediaries who have registered for an intermediary account with Turn2us are able to see this information when they do a grants search while logged into their 'My Turn2us' account.

Turn2us direct grant-giving funds

Turn2us has three grant-giving funds to help people on low incomes who meet certain qualifying rules: 

If you are an intermediary logged into your intermediary account and you have a client who fits the eligibility criteria for help, you can fill in and submit a full application form online on the Turn2us website to the Elizabeth Finn Fund. If you are a partner for the other two funds, you can also apply online through your intermediary account.

Confidentiality and data protection

All personal details are held in the strictest confidence and in line with our Turn2us Website Privacy Policy.

Our website uses an SSL certificate which makes sure that there is an encrypted connection between the web browser and the server. This means that any personal information that's entered on the website is encrypted when being transferred to the web server.

We have carried out penetration testing where we get a third party company to attempt to hack the website. They report back if there are any vulnerabilities in the site (which there are none).

Passwords

Passwords are all encrypted within our database which means that even if someone were to access the database, they would not be able to read someone's password.

Protection against cyber attacks/hackers

We have a firewall on our web server which is designed to inspect incoming traffic, weed out any malicious attacks and provides a first line of defence between a potential hacker and the data that we are hosting.

Anything wrong with this page?

Tell us the problem

Please enter your name
Please enter a valid email address
Please enter what you were doing
Please enter what you'd like to report
Please enter the security code shown
Close

Thank you

If you would like to tell us more please visit our contact page

Close

Grant Search

Search our database of grant-giving organisations

Search for grants